BACKORDERS POLICY - DURING CNY PERIOD ( DEC- FEB)
All backorders placed after 29 Dec 2022 will be subjected to a longer waiting period of up to 8 weeks due to CNY holidays. No cancellation of order will be allowed once your backorder has been processed.
*During Peak Sales & Promo Period*
If your order contains of ready stock and backorder items, we may not be able to allow self pick up for ready stock items and shipping of backorder items later on due to our peak schedule. Your order will be shipped all together when ready, or you will be notified for pick up when all items are ready for collection. We appreciate your kind understanding on this.
Q : What is backorder?
When a product is on backorder, it means that all Ready Stocks have sold out and we are opening a restock order due to popular demand.
Q : How long does backorder take?
Estimated Time of Arrival : 3 - 4 weeks (14 working days)
*Working days will exclude public holiday and Weekends
*In the event of unforeseen delay from production or shipment arrival, Bash reserves the right to change the estimated delivery date without prior notice
Q : Payment for Backorder
All payment must be made for your backorder to be confirmed. This includes self pick-up orders.
Payment can be made to:
BASH APPAREL SDN. BHD.
Please send your receipt to 0111-630-8727
Q : Will my ready stock items be shipped out first?
No, by default we will send your order altogether after your Backorder is ready! You may top up for shipping if you wish to receive your Ready Stock items first.
Q : What if I need it before 4 weeks?
We would recommend to place your order at least 4 weeks in advanced of when you need the item because it will take another 1 - 3 working days for courier service to deliver your parcel to you too!