How long will it take for my parcel to be shipped out after payment is made?
BASH will dispatch orders consisting of ONLY READY STOCKS within 3 working days. After which, the actual delivery date will be depending on courier service's schedule.
For orders that consist of BACKORDER items, there will be a 3-4 working weeks waiting period. BASH will only deliver your parcel once all items in your order are ready. We will not be sending your ready stock items separately. If you wish to receive your ready stock items first, you may pay for extra shipping.
What courier service does Bash use to deliver my parcels?
We use ABX Express for all local deliveries.
For international parcel, we use Ninjavan.
What if my parcel goes missing?
Once parcel is shipped from our side, the liability of the parcel lies with the courier service. However, we will try our best to liaise with the courier service on behalf of the customer.
WITHIN MALAYSIA :
* Flat rate delivery may not apply to heavier product such as bags or shoes.
SAME DAY DELIVERY (Within Klang Valley)
Step 1 : Whatsapp us at +60111 630 8727 to enquire on availability
Step 2 : Order and Check Out on website, and select “SAME DAY DELIVERY’
Step 3 : Arrange for your preferred dispatch service
( Suggestion : Lalamove, Grab, Go Get)
- Subjected to stock availability ( If the item you ordered is on BACKORDER, we will not be able to arrange for same day delivery)
- Subject to operating hours (Mon - Fri, 11am-6pm)
- Delivery charges will be paid by customer
- Bash will not be liable for any damage or loss of parcel during the transit as dispatch service will be arranged by customer
SELF PICK UP SERVICE:
- If your order consists of ready stock items only, please proceed to make appointment without waiting for our notification.
- To make an appointment and find out more details, please click here : https://bashclothing.co/self-pick-up
- If you have ordered all READY STOCK items, you may immediately make an appointment to collect. However, if your order consists of BACKORDER item, please make your appointment after 3-4 weeks, upon receiving an appointment message from BASH.
- All pick ups are strictly on appointment basis only. We may not be able to allow your pick up if there is no prior appointment made.